"Normal Accidents: Living with High-Risk Technologies" by Charles Perrow is a book that analyzes complex systems and how their interconnectedness can lead to unpredictable and often unavoidable accidents. Perrow's work explores the idea that in tightly coupled systems, accidents are not necessarily the result of isolated failures, but rather an inherent expression of the system's design and operation.
"The speaker references "Normal Accidents" by Charles Perrow, discussing the book's concepts of trivial events in non-trivial systems and how accidents can be an expression of the system itself."